Accident Management Assistance

Benefits of this scheme include -

• 24 hour accident helpline
Calls answered in the UK 7 days a week.

• Free roadside recovery. **
Nationwide assistance for all non-driveable cases.

• Guaranteed replacement vehicle
A Similar sized vehicle will be provided for all non-fault claims. Courtesy car for fault claims provided by our approved bodyshop. * 

• All repairs carried out at an approved repairer
Your Warranty not affected and genuine parts used.

• Prioritised booking in date
Your vehicle will be fast tracked to suit your diary.

• Free collection and delivery service
Your car can be collected at a time to suit you and delivered back to you upon completion.

• No excess to pay if accident non-fault.
The cost of repairs and a similar sized replacement vehicle will be claimed directly from the third party insurers. All at no cost to you

• Full claims management
No need to contact your own insurance company first, we will liaise directly with all parties involved.

• Free cover
No need to purchase a legal expenses or uninsured loss recovery policy when next renewing motor insurance. The Skurrays Accident Management pack includes the same level of cover as you would pay between £20 and £30 for from your own insurance company.

• Recovery of uninsured losses
Recovery of policy excess, loss of earnings or personal injury compensation on all non fault claims.

• UK based claims handler
You will be allocated your own personal UK based claims handler.

"What will this service cost me?" - Nothing!
There is no cost to you, we offer this free service as part of our sales aftercare for all customers of Skurrays.

"What happens if you can't claim the cost back, will you come back to me for it?" - No!
To safeguard you in case of any liability dispute an insurance policy has been funded by Skurrays, which protects you from having any charges to pay.

"What happens if the other party does not accept liability?"
We have experienced claims handlers who will assess the accident circumstances, a courtesy car will be supplied' for all fault claims and a similar sized vehicle supplied for all non-fault claims.

"Wouldn't it be easier to use my own insurance?"
Your insurer may not provide you with a replacement vehicle, they will still expect you to pay the excess even when the accident is not your fault and your no claims bonus may be affected.

''Won't my insurers insist I use their approved repairer?"
You are entitled to use a repairer of your choice. Your insurers approved repairer may not have a manufacturers approval.

"I've paid my insurance and they should deal with the claim!"
We will liaise with all parties involved including your own insurance company.

Call  08433 204 787

* Subject to availability
** Costs recovered subject to claim under own or third party policy